What Does Protecting Your Ticket Mean?

How Do I Live chat with Ticketmaster?

Can I chat online with a rep?Head to the Order History in your account from your computer or tablet.Click My Tickets or the event you need help with.Click the Contact Us link at the bottom right of your order.Choose “Chat With Us”.

Can I get a refund from Ticketmaster if my event is rescheduled?

If your event is cancelled, we’ll usually issue a refund automatically. If your event is rescheduled or postponed, we’ll need you to return any tickets you’ve received to our address below, and once we have them back we’ll refund the face value plus the service charge onto your card.

What happens when a concert gets postponed?

If your event is postponed, the event organizer is still trying to reschedule your event; if they do, your tickets will remain good for the rescheduled date. If your event has been rescheduled, and the event’s organizer is offering refunds, this option will be visible under the event in your Ticketmaster account.

What is a covered reason for trip cancellation?

Sickness, Injury or Death: An injury, illness or death of you, your traveling companion, your traveling or non-traveling family member, your business partner or your destination host. This is the most common reason for trip cancellation.

How much does Ticketmaster charge to resell?

TicketExchange by TicketMaster To read more, check out our post on the NFL Ticket Exchange, but for now, suffice to say that TicketMaster’s reseller fees are still pretty high: 15% for the buyer and 10% to 15% for the seller (10% for season ticket holders, 15% for regular ticket holders).

Why won’t Ticketmaster sell my ticket?

Please note: In some cases, only select Ticketmaster events may allow tickets to be resold. … If you don’t see a Sell Tickets button or it’s grayed out, selling your tickets through Ticketmaster is not available. In order to resell your tickets for events in the US, you must have a US bank account.

Will Ticketmaster let me exchange tickets?

Did you purchase tickets, and now see better seats available? We can help! If you see seats you prefer that are the same price or higher for your event, Contact Us to exchange the ones you have. Note: Not all events allow exchanges and a per ticket exchange fee may apply.

How does Ticketmaster ticket insurance work?

With Event Ticket Insurance, if you can’t attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more — you’ll get 100% of the ticket price returned to you.

Can I get a refund if my concert is postponed?

Refunds for rescheduled events are up to the artist, team, venue, or promoter. If they allow it, you’ll get a refund. If you bought tickets online or over the phone, you won’t need to do a thing.

Does Ticketmaster give refunds?

Refunds are available if your event is canceled.* Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days. If the tickets were transferred to you, the refund will go to the fan who originally bought the tickets from Ticketmaster.

What are Allianz covered reasons?

What Is A Covered Reason? Covered reasons are certain situations and events that, when they occur, mean you may be eligible to make a claim.

Why can’t I transfer my tickets on Ticketmaster?

Could be one of these reasons: The venue doesn’t offer Ticket Transfer yet (we’re working on that) The artist or venue turned Ticket Transfer off for that event/section. The event was canceled (ticket buyers get automatic refunds)

Should I protect my ticket on Ticketmaster?

“Event ticket insurance insures your financial investment of the event tickets including taxes and shipping costs … should you not be able to attend the event for a covered reason,” the site said. Ticketmaster highlighted the “yes” box to indicate that it recommended buying coverage.

Should I protect my concert tickets?

If life throws an unexpected wrench in your plans, Event Ticket Protector can help you recoup the money you spent on your tickets.” … Any serious Injury or any unforeseen serious Illness occurring to You or Your Companion which results in You being unable to attend the event for which the Single-Day Ticket is purchased.

What happens if my tickets don’t sell on Ticketmaster?

After you post a ticket for resale, it remains yours until it sales. If the ticket does not sell, you can still use it. If the ticket does not sell, and you choose not to use it, you do not automatically get your money back.

How do I get a refund on Ticketmaster?

When your event is eligible for a refund, you will receive a notification email which will include a link to your Ticketmaster account where you can complete your refund request. For canceled events, your refund will be processed automatically in as soon as 30 days.

How long does it take for Ticketmaster to refund money?

30 daysYou should expect to receive your refund in as soon as 30 days. Note that if your event was canceled and you purchased tickets via Ticketmaster, you will automatically receive a refund and there is no need to reach out to Fan Support.

How can I get my money back from a concert ticket?

“If it’s been canceled, chances are you’re going to get your refund automatically. If that hasn’t happened, contact the person you bought the ticket from, whether that’s Ticketmaster or another source, and ask for the refund.